Brief Introduction

Multidisciplinary CTO, CIO, Program Coach and servant-leader seeks to help another innovative company retain or gain market leadership, doing God’s work.

I have become adept at transforming processes and organizations in multiple industries, using agile product/software development and release management process tools, coaching business and product owners to deliver products and enterprise applications earlier, more often and faster with qualitied value.  Skilled at leading business operations and IT teams, mentoring team members, developing requirements, architecture, design, and testing to enable organizations to build profitable product releases quickly.  Experienced at engaging the business at large, including support organizations, integrating Kanban, Kaizens and other productivity tools as needed.   As an experienced, patented, published developer, I have a firsthand appreciation for DevOps principles, CI/CD, TDD and BDD.   I have shown the ability to apply new processes, tools, digital and agile methods to bring large complex global product and service developments in to meet or beat budget and time expectations leveraging successful product development leadership.  

Work Experience:

Tampa Electric – Enterprise Agile Coach, IT & Technology, Electric Supply Jan 2022 – Present
Transforming Tampa Electric’s project management and program portfolio methodologies from within the IT & Technology PMO.  Developed stakeholders and a plan for a multi-year, multi-department transformation that will move from small teams, to a COE to finally an incubator model.  Tailoring a value-based, lean-agile portfolio management approach, advancing to metered funding of major teams & initiatives, taking in account a plethora of vendors & third-party partners needs.  Deploying Kanban teams for operations and support.  Managed large successful pilot projects.  Consultant.

Duke Energy – Agile Coach, Sr. Scrum Master, Human Resources - May 2018 – Nov 2021
Transforming Duke Energy people, processes and systems coordinating multi-year, multi-department move from waterfall to agile development and operations support processes.  Success included deploying core HR/IT systems, innovating new deregulated solar applications and COVID-19 case management processes.  Leadership & Board satisfied with transformation. W2.

Accenture LLP – Agile Coach, Instructor, Technology Manager, Heath & Public Services Apr 2017 – May 2018
Coach to basic agile and SAFe deployments.  Financial services, healthcare, manufacturing New Product Development.  IC Agile and Scale Agile certified trainer.  Confidential clients include healthcare payors and healthcare data analytics. W2.

EnvAirHealth, Charlotte, NC – President, 2013 – July 2019
Lean/agile IoT product development of novel mesh-connected sensing of pathogen metabolites and byproducts in perishable foods and healthcare environments creating safety and process improvements to dramatically reduce waste and infection, resp.  This was an intellectual-property heavy company now monetized.

Other Active Clients: Lean/Agile CTO at Navillus LLC, Cape Fear Festivals LLC, Charlotte, NC – Apr 2016 to Jan 2023
Leading commercial and technical value stream rationalization and backlog development for initial minimally-viable products and services, including testing key market ‘leaps-of-faith’ to launch a garment CAD start-up and re-organize an existing events/craft brewing company.

Radian (Mortgage Ins.), Philadelphia- Agile Coach, AWS Cloud Transformation Program Manager, July 2014 to Apr 2016
Led $95M, multi-year “Modernization” program to replace and streamline processes and systems across origination, underwriting, servicing and loss management processes with a leader in the mortgage insurance industry.  Partnered IT and the Business to transform the organization and contractor partners from a waterfall SDLC to a Scaled Agile Framework® SAFe 3.0/4.0 approach customized to fit Radian’s and Cap Gemini’s unique needs. This included building leadership alignment & support, reporting, course corrections, staffing & training of coaches, scrum masters, system owners, product owners, etc.  Acted as overall Program Manager, Chief Scrum Master (inc. retro/retros, SoS) and Coach, coordinating multiple ARTs & RTEs, launching multiple MVIs & MVPs, coaching the business and IT leadership, but in the trenches as needed coaching individuals, running PIs and sprint planning ceremonies with on & off-shore scrum teams.  I led coaches to mentor and train new and existing staff, plus led the PMO to stabilize and mature agile practices. 

Blackboard, Washington, DC - Senior Program Manager, 2013-2014
Principle day-to-day agile program management for an Enterprise Business Transformation initiative streamlining the infrastructure, applications and processes of a leading educational content management and LMS organization. Scope of work included establishing a Program Management Office, performing Project Intake, Change Management and managing multiple tactical projects, while defining strategic new work streams in Enterprise Architecture, Business Process Engineering and Master Data Management, helping the corporation move from a platform and product focus to an integrated, market-focused organization, and consolidating infrastructure to  leverage and integrate cloud-based & SaaS apps (Salesforce.com, Cameleon, SREV's Renew OnDemand and iPaaS such as boomi.com). Consolidation planned spanned PeopleSoft Financials, NetSuite, Saleslogix and Quickbooks, using public/private clouds.

4Xor/Transformacon, Orlando, FL – VP Product Development– May 2013 to July 2014
Worked with founders to design and implement agile marketing strategies, documenting intellectual property and developing initial business to support service lines including enterprise business transformation and large systems deployments with new service lines in energy management information systems, turnkey integrated best-of-breed cloud apps (“business in a box”) and healthcare vertical, including Meaningful Use, HIPAA and ICD-10 readiness audits.  Developed life sciences (tissue regeneration), utility services and other markets. Ran and replaced existing direct sales force, revenue projection and sales plans; supported trade and marketing events.

Elsevier – 2012 – Program Manager CPOE Products 
Helped establish business case, commercial and technical partnering to shape the vision and plans for entering the CPOE order set marketplace.

New Hanover Regional Medical, Southeast NC - IS Officer & CTO, 2009 to 2011 
CTO, IS Operation Officer New Hanover Regional Medical Wilmington, NC 
$1.5B regional healthcare system, strategic process & technology investments helped boost margins from 2 to 3%. All IT staffing, project, infrastructure responsibilities, $20-30M/yr operations + capital budgets. Reduced system downtimes by 20%/yr. Redesigned 100+ FTE org, leveraging outsourcing where appropriate. Positioned $60M Epic Amb, Clin & Rev Cycle rip & replace project to board, helped structure and commission project, ultimately gaining Meaningful Use 1 and ICD-10 compliance. Deployed integrated cloud-based Lawson solution winning their Financial Excellence award.

Virtua Health System, Southern NJ - CIO, SVP, 2006 to 2009
Developed $100M, 4 year reengineering of processes, technology, biomedical & imaging. Included designing new facilities and JVs. Helped launch PMO in collaboration w/ Board, senior management. 150 staff, > $30M capital, operating annual budgets. Technology delivered 25% increase in home health margins, 10% volume throughput improvements in EDs.  Process improvement support delivered measurable improvements in patient LOS, call center turn-arounds and client/patient satisfaction.

Novar (Now Honeywell Controls) Horsham, England - Global CTO & Managing Director, 2001 to 2004 
Novar, p.l.c., (Honeywell ACS acquisition) - Global Controls products & services; $1B Intelligent Building division. Led development, operations for US companies, building automation and controls division. Built Global Product Management necessary to move from commodity electronics to higher margin software and services on extensible platform of reusable touch screens, gateways, field controllers & processor substrates. $100M+ revenues, approx 300 staff. Doubled product vitality, beat budget and schedule consistently. Leveraged TQM and Six Sigma tools to set, prioritize and manage strategic business goals. Gained ISO 9001-2000 certification in US. Global PD team helped double revenues and margins organically by 10% per year in shrinking markets. Acquired, successfully integrated Innovex and Alerton, adding $25M of revenue, $10M in profit. 

General Electric Business Unit Leadership - Progressive technical, and business leadership responsibilities in my first career including CIO Colonial Penn, CTO NBC Desktop Video, CEO & CTO GE Global Energy, EMS/SCADA Product Manager GE Power Systems, beginning as a Staff Scientist Global Research Center.

Technical Skills

Business Tools:	Design Thinking, Agile PLM and Portfolio management tools – ADO, Jira, Rally, UMT; MS Project, MS Visio; Signavio exposure
Test Tools:	Selenium, SoapUI, LoadRunner, Cucumber, SonarCube
Clouds, DevOps Tools:	AWS, Azure – GIT, Chef, Jenkins exposure
Application Tools:	WorkDay, MyTime, Column/BMC Remedy, ADO, Jira, Epic, Siemens, McKesson, Cerner, General Electric EMRs.  Solr, Lucene, SKUID, Salesforce.com, ProjectManager.com, Workspace.com, Lean Value Stream Mapping, MISMO, Medical informatics, Meaningful Use criteria & programs, ICD-9, ICD-10, HL7, CPT. Epicor, Lawson, PeopleSoft, Oracle ERPs.  BACnet, AMRA, LON, Zigbee open standards, energy controls & building automation.  TAPI/ATAPI, ACD, smart call routing design. Google Apps (multiple), inc.  Zoho, TimeLive SaaS, Boomi iPaaS. UMT portfolio management, Business Objects, Cognos, Adobe Acrobat tools. Citrix, Vmware environments. ADS & SSO tools.  Development tools including MathCad, IDL/PV-Wave, Analog/Digital and Process Simulators (circuits, systems, events, e.g., ProMod, Spice), Microsoft and IDEs, PHP, Python, Perl, C, C++, C#, Java, ASMs, Forth, LISP, RPC, lex, yacc, Numerical Methods.  RTOS, Unix internals, middleware, socket protocols. RAID, IPI, SCSI bus protocols & controllers, ICE systems.  Registrant owner ICANN variable scope multicast addresses in IPv4 & 6.  Process modeling in Visio, Signavio.

Education, Certifications, Publications

University:	BSEE Clarkson University, MSCS University Central Florida, PhD (sans thesis) Rensselaer Polytechnic Institute
Training:	General Electric – ABC Course, Edison Engineer, Lean/Six Sigma, NPI/NPD trained
Certifications:	Six Sigma Black Belt, Scaled Agile Framework Agilist & SPC 4.5, Certified Scrum Master
Publications:	50+ technical books, columns/blogs on large scale systems design and distributed computing.  Google Scholar score 901
Patents:	12 patents granted, 21 applications pending, distributed computing systems, neural networking and medical imaging with phased arrays
Clearances:	TS/SCI security clearance (expired)
Professional:	Past CHIME, HIMSS, IEEE, ACM/SIGGRAPH society officers & members. Rotary, BSA Eagle.