Resume for JOHN J. BLOOMER 212 S Water St, #2F John@Bloomer.com Wilmington, NC 28401 http://john.bloomer.com 505-359-9443 (cell) CIO/CTO with Cross Functional Leadership Experience - Improves Strategic Alignment - Delivers Profitable Growth Healthcare, energy, controls, broadband/cable – Patented, Published EXPERTISE SUMMARY Innovative, collaborative, senior-level business and technology leader with numerous quantifiable successes across projects, products, and services. Skilled in management of product & service life cycles. Adept at leveraging people, process & technology to accelerate growth, improve cost structure. Experienced in applying tools like Six Sigma, LEAN, TQM and WorkOut to streamline projects, fuel product/services growth, gain market share and drive corporate turnarounds. Strong financial, analytic background. Significant M&A successes. Energetic, collaborative team leader; patented, published EE, Computer Scientist that is a proven commercial and technology strategist. EXPERIENCE DIRECTOR HEALTHCARE VERTICAL June 2011 to Present OpenGate Consulting, Inc., King of Prussia, PA Business development to establish OpenGate's healthcare vertical Developed opportunity and led delivery for the firm's initial healthcare and life sciences projects On target to build $1M pipeline across 6+ healthcare and life sciences customers Includes coordination of director, senior consultant, staff placement & billable hours CTO, IS OPERATIONS OFFICER 2008 to May 2011 New Hanover Regional Medical Wilmington, NC Chief Technology, IS Operations Officer of dominant $1.5B regional integrated community healthcare system where strategic process & technology investments helped boost margins from 2 to 3%+ in under 3 years. Lead day to day IT staffing, project, infrastructure and operations. Reduced system downtimes by 20%/yr. Strategy, promotion, planning for $20-30M annual operation and capital budgets. Redesigned 100+ FTE IT shop - staffing, processes, infrastructure overhaul, trading-off complete outsourcing. Promoted Meaningful Use strategy, launched $56M Epic rev cycle & clinicals project for hospitals, clinics plus new data center. CIO, VICE PRESIDENT 2005 to 2008 Virtua Health System, Southern NJ Digital healthcare technology, inter-disciplinary strategist; mission critical systems, infrastructure, biomed, HIM ownership Successful planning, funds raising, execution of a multi-year plan taking Southern NJ's largest healthcare provider to paperless, filmless, wireless care with measurably improved outcomes, patient and clinician safety, quality, satisfaction and cost. $100M, 4 year reengineering processes, applying technology, biomedical & imaging. Included designing new facilities and JVs. Helped build PMO in collaboration w/ Board, senior management. 150 staff, > $30M capital, operating annual budgets. Supporting, enabling the most profitable NJ healthcare system two years running, gaining national prominence in patient satisfaction, safety and quality. Technology delivered 25% increase in home health margins, 10% volume increases in EDs. MANAGING DIRECTOR, CHIEF TECHNOLOGY OFFICER 2001 to 2004 Novar, p.l.c., Honeywell ACS acquisition - US, Global Controls owning products, services P&L in $1B Intel. Bld. division Led development, operations for US companies of UK-held building automation and controls group. Grew revenues and margins organically by nearly 10% per year, gaining share in shrinking markets. Acquired, successfully integrated two companies, adding $25M of revenue, $10M in profit. Helped double business turnover in 5 years. Built Global Product Management and key development best practices necessary to move the company from commodity electronics to higher margin software and services on an open platforms. Enhanced global product management and lifecycle processes to support division's $100M+ revenues with less than 300 staff. Doubled product vitality, setting precedent by beating budget and schedule two years running. Introduced TQM and Six Sigma initiatives such as Quality Functional Decompositions (QFD) and Voice of the Customer to set, prioritize and manage strategic business goals. Sponsored US factories for ISO 9001-2000 certification. MANAGING PARTNER - John Bloomer Consultants, Inc., assignments including 2000 to Present Healthcare IT Strategy Consultant, partnering with Affinitee Group, Pivotal Healthcare Solutions servicing mid-Atlantic region CTO, BrightSky – targeted ad insertion technology and EAS systems portfolio start-up CTO, Board Member - sevenEcho, VRSurgeon, CribNotes Software - Private Equity research, leadership CEO/Founder Exordia, Inc. focused on developing Internet streaming video acceleration products and services. Consultant - Kreischer Miller - SOX business process auditing (2004) CTO, Vectrix Inc., technical, operations lead, right-sized private, $25MM Hicks-Muse Internet consulting business (2002-2003) Managed restructuring of business to focus on core competencies. Right-sized non-strategic elements, products. Renegotiated contracts saving over $5MM/yr., rescued under performing key accounts, increasing value to > $6MM. Prior to selling-off the five business units, improved combined gross margins to 20% from the prior year's -15%. Major work force reductions engineered & executed. Directed technical staff of 80 and all product development activities for custom-designed and pre-packaged software and services. Instituted customer-focused product life cycle process, customer engagement process with defined service levels and overall accountability. VP, BROADBAND PRODUCT & BUSINESS DEVELOPMENT, 1999 to 2000 Enron Broadband Services Built, ran, delivered and marketed innovative new IP network and media services. Drove business redesign, identifying and focusing down the division on profitable products and services in Bandwidth Trading, Bandwidth Sales, and Media Streaming markets. Exited initiatives to drive first year profits. Day to day management of engineers and product managers in Portland, OR and Houston. Identified and executed two key acquisitions valued at $85MM plus additional profitable equity investments. Forged strategic partnerships with synergistic companies including Blockbuster, broadcast and cable networks, to deliver digital programming over satellite, DSL and fiber optic lines. GENERAL ELECTRIC DIVISIONS - E-band assignments of progressive responsibilities including: 1983 to 1999 5) SR. VP AND CIO, INFORMATION TECHNOLOGY 1997 to 1999 GE Capital Colonial Penn Insurance Change agent driving technology and process controllership and rightsizing in a GE acquisition; IT and operations ownership for a $1B+ book of direct marketed property & casualty insurance Controlled $30MM budget, staff of 250 (including mainframe DP, midrange, desktop services, and legacy), technical infrastructure for multiple call centers, and product development activities for all software and system requirements including web e-commerce, folding the company, management and processes into the GE culture. Delivered ROI-focused GE Best Practices, including multi-generation planning, business initiative prioritization and product rationalization through cost-benefit and competitive analysis. Six Sigma Greenbelt mentor. Realized over $12MM in savings from strategic outsourcing of mainframe, midrange, and desktop management. Reduced call center transactions from $1.15 to .20¢/per by moving 5% of the renewal business to the Internet. Analyzed existing products/pipeline, reviewed monthly cost/benefit analysis for each product in development, instituted tracking and accountability tools, and tabled unprofitable initiatives. 4) CHIEF OF TECHNOLOGY, ACTING CEO 1996 to 1997 GE Global Energy Services Technical, business ownership for innovative new GE Capital/Power Systems deregulated services venture Built technology team to design, integrate, and manage utility information systems, including Internet-based, automated meter reading, and customer information and billing services requiring software, networking, and meter reading component development. Selected by the Board as CEO to develop an exit strategy for the joint venture in a declining industry, negotiated closure to contract commitments, oversaw absorption of services & product lines into 3 GE operating companies and managed the effective shut down of the business. GE Power Systems M&A M&A rationalization activities, managed product line, established quality business processes in acquisition Identified key acquisitions and equity investment opportunities, and led multi-generation product planning of GE Power Programs in the retail and deregulated power industries as part of corporate M&A team. Technology Director, Product Manager within GE EMS (Energy Management System) portfolio of companies, covering Harris Controls acquisition. Facilitated change management initiatives including the realignment of products and services, the implementation of GE Best Practices (Six Sigma, Work-Outs, MGPP, NPI, etc.), and the development of structured product life cycle processes to accelerate delivery times. GE Electrical Distribution & Control New Product Introduction Manager with commercial, product line oversight Included ownership of development and execution of the Automated Meter Reading components and system using Multi-Generation Product Planning (MGPP) and New Product Introduction (NPI) organizations for line of communicating C&I meters, software. 3) VP, CHIEF TECHNOLOGY OFFICER 1994 to 1996 GE – NBC Cable, designed, execution of Cable Ventures roadmap for technical, operations move to digital content Responsible for technical development of NBC Desktop Video (Professional, Private Network, On-Demand). Built production processes and a delivery system to display digital video and multi-media on financial executive and Fortune 1000 desktops. A first of-a-kind IP multicast service. Directed all technical aspects of the start-up through acquisition, including R&D roadmap, technical partner definitions, contract administration, and staffing. Orchestrated the successful transition of technology and personnel into the MSNBC joint venture with Microsoft. 2) STAFF SCIENTIST, GE Corporate R&D Center, 12 patents, 50+ publications & books; TS-SCI cleared (expired) 1986 to 1994 1) TEAM LEADER / SYSTEMS ANALYST, GE Aerospace, Simulation & Controls Systems Department 1983 to 1986 GE ABC, Advanced Course and Edison Engineer Program graduate EDUCATION Clarkson University BSEE, 3.8 GPA, EE Communications University of Central Florida MSEE, 3.7 GPA, Parallel VLSI Computer Architectures Rensselaer Polytechnic Institute Ph.D. studies, Information Theory (ABD) Thesis Area: Variable Bit Rate Packet Encoding PROFESSIONAL, PERSONAL Publications – numerous, including O'Reilly's Power Programming with RPC Nutshell book Past chapter officer & member - IEEE, ACM Healthcare - HIMSS, CHIME, Healthcare Information Technology Standards Panel (HITSP) Rotary, Knights of Columbus Industry Standards Body Member - Building & Distribution Automation, Datacom - ASHRAE, ARI, CABA, ANSI, BACnet Eagle & Vigil Scout Mentor, Facilitator - Six Sigma BB, Lean, Quality, Change Acceleration and EIT certifications Dirt biking, running, yoga